NEW Visa Credit Cards will be issued to all existing cardholders in May

We are making exciting changes to our credit card program that will require us to reissue cards to all current cardholders in May 2017.

Here are some helpful tips to make sure you're ready!

  • Watch your mailbox - your new card may be an envelope you don't recognize
  • Please don't activate your new card until May 21 - and please do so from your number on file with us and prepared to answer a few security questions
  • Your May statement will have a new PO Box for payments due starting in June - or you can still drop it off at any TLFCU location
  • Just like when your card is renewed, you will need to update any recurring transactions with your new info - like Netflix, your gym membership, etc.
  • If you have enrolled in auto payments, please login to your account after May 21 and update your information as this will not carry over to our new platform

If you are concerned about the mailing address or phone number(s) we have on file for your account, please contact us ASAP.

We apologize for any inconvenience this reissue may cause and hope you will enjoy the enhancements. Some of these enhancements will include additional card designs, updates to the points redemption catalog, all card holders will have EMV chipped plastics, and easier access to your account online.

ScoreCard Rewards will be unavailable beginning April 30 to allow for the update to our new catalog. Points accrued during this time will be posted to your statement after new cards have been issued. We apologize for any inconvenience this may cause, but promise you will like our new options!

Continue to watch our credit card page for more info about our upcoming enhancements!